KB Crates v1 • Coming Soon
Knowledgebase content, packed and ready.
KB Crates helps WHMCS teams build organized, self-service knowledgebases with curated content packs and a guided import workflow.
Built for WHMCS administrators
No remote pack server in v1
Inside the crate
READY
Organized packs prepared for a controlled WHMCS knowledgebase workflow.
cPanel & Hosting
Core hosting guidance
Domains & DNS
Domain and DNS essentials
SSL & Security
Safer self-service answers
Ready-to-use content packs
Guided first-time setup
Native WHMCS admin workflow
Built to simplify knowledgebase work
From blank knowledgebase to useful resource.
KB Crates brings the content, checks, and controls together in one focused addon experience.
Curated content packs
Start with organized, topic-based article collections prepared for common hosting knowledgebase needs.
Guided setup
A focused first-run experience helps administrators configure KB Crates without an overloaded control panel.
Compatibility checks
Check the target WHMCS environment before importing content and changing managed knowledgebase data.
Controlled imports
Choose the content you need and keep the process deliberate instead of filling the knowledgebase blindly.
Ownership-aware cleanup
KB Crates tracks what it creates so optional cleanup can avoid removing articles it merely adopted.
Inside WHMCS
Manage packs from the WHMCS administration area and keep knowledgebase work close to the platform it serves.
The v1 content library
Practical packs for everyday hosting questions.
Each pack focuses on a clear subject area so customers can find useful answers without wading through unrelated content.
cPanel & Hosting
Core account, files, databases, and hosting-management guidance.
Domains & DNS
Registration, nameserver, DNS record, and propagation fundamentals.
Mailbox setup, client configuration, delivery, and common email tasks.
cPanel AI & Site Creation
Introduces supported AI-assisted and site-building features.
WordPress & WP Toolkit
WordPress management and WP Toolkit workflows for hosting customers.
SSL & Security
Certificates, HTTPS, account security, and safer site-management practices.
Troubleshooting Issues
Certificates, HTTPS, account security, and safer site-management practices.
Backups & Restore
Backup concepts, restoration workflows, and responsible recovery planning.
Coming Soon
Direct Admin, Plesk, General WordPress Help, and more.
Pack contents can be reviewed and refined as platform guidance evolves.
A clear, controlled workflow
Three steps from pack to knowledgebase.
1
Choose a pack
Select the topic that matches the knowledgebase area you want to build or expand.
2
Check the environment
Run the compatibility check and confirm the settings before applying managed content.
3
Import and manage
Bring the selected content into WHMCS, then maintain it from a familiar administration workflow.
Purpose-built for version one
Built for WHMCS today. Branded for what comes next.
The first KB Crates release focuses on helping WHMCS teams create stronger self-service knowledgebases. The broader KB Crates identity leaves room for future knowledgebase tools without changing what version one is built to do.
Designed around clarity
Focused administration screens
Self-service article direction
Conventional v1 update path
Optional, ownership-aware cleanup
Frequently asked questions
The essentials, answered.
Does KB Crates replace the WHMCS knowledgebase?
No. KB Crates works with the native WHMCS knowledgebase and adds a managed way to bring organized content packs into it.
Does version one depend on a remote pack server?
No. The initial release includes its packs with the addon and follows a conventional manual update path.
Will deactivation automatically delete articles?
No. Content is preserved by default. Cleanup is optional, and ownership tracking limits deletion to content KB Crates created.
Does version one include software licensing or automatic updates?
Not yet. Licensing, update entitlement, and a secure updater are planned for a later release rather than the initial version.
A better knowledgebase starts with the right crate.
KB Crates version one is coming soon for WHMCS administrators who want clearer, more useful self-service content.